UX / UI Design & Development
Methodology | Research | Communications | Design | Agile UX Project & Product Integration | Usability Testing | Change Management | Technical Development Support
Working with a diversity of projects and production frameworks (agile, waterfall, SDLC, J4DC, ITIL), an adaptive UX design approach and process has proven valuable in aligning product development throughout the use cases and industries I’ve experienced. Key points and steps such as research, surveying, contextual inquiry, collaboration, prototyping, and testing has helped to identify and communicate the higher value practical design solutions. This has allowed appropriate focused solutions to get identified, conceptualized, and approved for integration supporting valued end-user performance within developer and project scope.
Along the lines of the contextual inquiry, simple process disciplines such as affinity mapping and/or empathy mapping indicating persona definition and their pain / touch points, user stories, and journeys informs design thought, but also informs decision makers during the validation process. An iterative and generative process targeting optimal application design and performance metrics. At times working in sync engaging stakeholders, business leads, marketing, cybersecurity, legal, and customer support, throughout the product design process, has been integral -especially within financial and healthcare related work. No matter the type or size of project (or product), one thing always remains pinnacle to end-user centered design, empathy definition.
TECHNICAL PROJECT MANAGEMENT PREVIEW OF APPLIED AGILE UX DESIGN INTEGRATION – FRONT TO BACK-END ENTERPRISE WEB APPLICATION [PLC ASSETS]