Experience working with a diversity of projects and production frameworks (waterfall, agile, SDLC, and/or J4DC) proved an adaptive and agile UX design process would align regardless of use-case or industry. Key steps such as research, survey, contextual inquiry, synthesis, prototyping, and test phases helped to identify and communicate both relevant and practical design solutions. This allowed appropriate solutions to be approved and applied supporting end-user use-cases and developer timelines.
Along the lines of the contextual inquiry process, simple disciplines such as affinity mapping and/or empathy mapping indicating persona definition, touch points, user stories, and journeys informs design thought, but also informs decision makers of the validation process. An iterative and generative process targeting optimal application design, usability, and performance metrics. At times working in liaison capacity, engaging stakeholders, business units leads, marketing, cybersecurity, legal, and even customer support in the application design process was integral -especially within financial and healthcare related work. No matter the type or size of project (or product), one thing will always remain pinnacle to user centered design, user empathy definition.
TECHNICAL PROJECT MANAGEMENT PREVIEW OF APPLIED AGILE UX DESIGN INTEGRATION – FRONT TO BACK-END ENTERPRISE WEB APPLICATION [PLC ASSETS]